Leadership and organization development is at the heart of everything we do. As the expert, we customize your learning program to suit your needs.

BEHAVIOR

Leaders behave in a way that make sense to them. It is a normal human wiring. At the neurological level, this sense making is a product of interaction of their emotions, values and belief. Changing a leader’s behavior requires working with them to gain greater awareness of the unconscious factors at play.

ENVIRONMENT

If the leader interprets the environment as hostile, it would be natural to behave in a defensive manner. If the leader interprets the environment as supportive, the leader would be more open to feedback and constructive inputs. Whether an environment is supportive or hostile is decided by the emotion in the leader. Perhaps a past bad experience have created a negative trigger in the leader and therefore even if the colleague tried to show support, the leader might still interpret it as hostile. This requires a leader to gain awareness and control of their emotion.

EMOTION

Emotion is the trigger to our unconscious behavior. When we are not prepared for a situation, our emotion will take over our logic processing. A key shaping factor to a leader’s emotional development is their personal values and belief. This explain why some people shy aware from conflict while others face it. Those who shy away do it because of the negative emotion that overwhelm them while those who face it because they are able to manage their emotion to view the conflict as a necessary step to being better.

VALUES & BELIEFS

Values and beliefs are both a function of nature and nurture. Our values and belief operate in our unconscious mind. It shape our perspective, world view and emotion. While values and belief is hard to change we can manage it through conscious processing and reflective learning.